Shipping Policy

1. Shipping Overview

Nandu Organics aims to dispatch accepted orders safely and efficiently. Delivery timelines may vary depending on product availability, destination, courier service, weather, holidays, and other circumstances beyond our control.

2. Shipping Charges

Applicable delivery charges are shown during checkout before the order is submitted. Any free-shipping threshold or delivery fee may be updated from time to time and will be based on the shipping settings applicable when the order is placed.

3. Order Processing

Orders may require payment confirmation before processing. Once an order is confirmed, it will be prepared for dispatch using the delivery information provided at checkout.

4. Delivery Address

Please provide a complete and accurate delivery address, including apartment or house details, city, state, and PIN code. Address changes after dispatch may not always be possible.

5. Delivery Delays

Delivery may take longer during peak periods, weekends, public holidays, severe weather, courier disruptions, remote-area service limitations, or other unexpected circumstances. We will provide reasonable assistance when a delivery issue is reported to us.

6. Failed or Missed Delivery

If a courier is unable to deliver because the recipient is unavailable, the address is incorrect, or delivery instructions cannot be completed, additional delivery attempts or charges may apply depending on the courier and circumstances.

7. Damaged Package

If your package appears damaged on delivery, please record the condition and contact us as soon as possible with your order details and clear photographs of the outer package and affected products.

8. International or Restricted Locations

Availability of delivery to a particular location depends on the shipping services offered to that destination and any applicable restrictions. Additional charges, duties, or taxes may apply where relevant.

9. Contact Us

For shipping or delivery questions, contact Nandu Organics at hello@nanduorganics.com.