Privacy Policy

1. Introduction

At Nandu Organics, we respect your privacy and are committed to protecting the personal information you provide while using our website, placing an order, contacting us, or interacting with our services.

2. Information We Collect

We may collect information such as your name, mobile number, WhatsApp number, email address, billing and delivery address, order details, payment information, and other details you choose to provide to us.

3. How We Use Your Information

Your information may be used to process and deliver orders, communicate with you about your purchase, respond to enquiries, provide customer support, maintain records, improve our website and services, and meet applicable legal or administrative requirements.

4. Payment Information

For payment verification, you may be asked to upload a payment screenshot or proof of transfer. Payment credentials such as passwords, PINs, OTPs, and banking login details should never be shared with us.

5. Sharing of Information

We do not sell your personal information. Information may be shared with service providers or partners only when reasonably required to process your order, complete delivery, support the website, process communications, or comply with law.

6. Cookies and Website Data

Our website may use browser storage, cookies, or similar technologies to remember preferences, maintain shopping-basket information, improve functionality, and understand website usage.

7. Data Security

We take reasonable steps to protect the information we receive. However, no online system can be guaranteed to be completely secure, and you use the website with this understanding.

8. Your Choices

You may contact us regarding your personal information, request correction of inaccurate details, or ask questions about how your information is used, subject to applicable legal and operational requirements.

9. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our website, services, or legal requirements. The updated version will be published on this page.

10. Contact Us

For privacy-related questions, please contact Nandu Organics at hello@nanduorganics.com.